“Hello Evergreen can I help?”
Mr Dand called around lunchtime, from his car, following an appointment with his Respiratory Consultant. He has lived with COPD for a while but recently felt that his inhalers weren’t quite enough anymore. His consultant had recommended now might be the right time to buy a nebuliser. Mr Dand was keen to get started and having had a brief look at the website he was still quite unsure where to start. He knew he only wanted a mains powered nebuliser as initially he would only be using it occasionally. After a short chat and explanations of the specifications of those on offer he decided on a Philips InnoSpire Essence with a couple of extra nebuliser kits.
For Mr Dand it was simple to operate, easy to keep clean, had a reliable history and was just the right size for his coffee table, not to mention its competitive price. It was processed, wrapped and waiting for the courier before he even pulled out of the car park.